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Insurance_automobile--five vehicles_computer limitations--two policy numbers_one policy
The trial court properly granted summary judgment for plaintiff insurer where two policy
numbers were issued to cover five vehicles in one family due to the limitation of plaintiff's
computer system. Given language in the policy declarations, the explanatory letters from
plaintiff, the billing under one number with the same renewal periods, cross-referencing of the
policy numbers, and the fact that the insureds were only charged once for UIM coverage, the
insureds had only one policy providing UIM coverage, and there was no genuine issue of
material fact as to whether a reasonable person would think that there were two policies.
Morris, York, Williams, Surles & Barringer, L.L.P., by John P.
Barringer and Keith B. Nichols, for plaintiff-appellee.
Byrd, Byrd, Ervin, Whisnant & McMahon, P.A., by Robert K.
Denton and Lawrence D. McMahon, Jr., for defendant-appellant.
HUDSON, Judge.
On 8 October 2004, plaintiff Allstate Insurance Company
(Allstate) asked the court to declare its obligations regarding
insurance policies issued to a driver whose negligence caused the
death of Dennis Ray Stilwell, Jr. (decedent), the spouse of
defendant Elizabeth Chaney Stilwell (defendant). Each party
moved for summary judgment, and on 21 June 2005, the trial court
granted summary judgment to Allstate. Defendant appeals. We
affirmed in a decision issued on 1 August 2006. Allstate v.Stilwell, 178 N.C. App. 738, 632 S.E.2d 599 (2006). On 5 September
2006, appellants filed a petition for rehearing, which we allowed
in an order filed 19 October 2006. The matter is before us on
rehearing. As discussed below, we affirm.
Defendant's spouse died on 22 September 2003 as the result of
the negligent operation of a car driven by Joshua Chad Moses.
Moses was covered by two liability policies issued by GMAC
Insurance, each with liability limits of $30,000 per person.
Defendant reached a settlement with GMAC for $60,000, exhausting
both liability policies, but reserving her right to recover
additional damages under any applicable underinsured motorist
(UIM) coverage. At the time of his death, decedent was the son
of Dennis and Frankie Stilwell (the Stilwells), a resident of
their household, and thus, an insured family member under any UIM
coverage provided to the Stilwells. The Stilwells had automobile
insurance coverage provided by plaintiff. Defendant made a claim
for additional damages from plaintiff, contending that Allstate had
issued two policies to the Stilwells, each of which included UIM
coverage. Allstate countered that only one policy had been issued
to the Stilwells with UIM coverage limited to $50,000, less than
the amount defendant recovered from the exhausted liability
policies. The present declaratory judgment action ensued.
Defendant argues that the trial court erred granting summary
judgment to Allstate based on the ruling that the Stilwells had
only a single insurance policy with Allstate. We do not agree.
At the time of decedent's death, he was covered by Allstatepolicy 130072640, issued to the Stilwells, which covered two of
their vehicles. Policy 130072640 provided UIM coverage in the
amount of $50,000. Because of Allstate's computer system
limitations and the fact that the Stilwell family owned and insured
more than four vehicles, Allstate issued a second policy reference
number (13017390), referred to as a multiple record policy (MRP)
number, which covered three additional vehicles. The sworn
affidavit of Allstate employee Carol Edens states that policy
130072640 and MRP 13017390 comprised only one automobile insurance
policy. Uncontroverted evidence indicates that all policy premiums
paid for the Stilwells' five vehicles were billed under policy
130072640 in a single bill. The invoice for policy 130170370
states that UIM coverage for bodily injury is charged on policy
130072640, and shows no balance due; the invoice for policy
130072640 shows a charge of $25 for such coverage. In addition,
Edens' affidavit indicated that the premiums paid only entitled the
Stilwells to UIM coverage in the amount of $50,000 per person.
Further, Allstate submitted numerous letters sent to the Stilwells,
which were also before the trial court, six before decedent's death
and one after, explaining that they had only a single policy with
Allstate. These letters explained:
Because you have more than four vehicles to
protect, you have two sets of policy Declarations
with two policy numbers. In effect, you have one
policy with two policy numbers. Coverage for all of
your vehicles will renew on the same date, and
you'll find both of your policy numbers _ as well
as your coverages and their costs _ listed on your
Policy Declarations. And you will receive one bill
(which is sent out in a separate mailing) for all
vehicles.
Defendant objected to the admission of this evidence,
contending that it constituted merely the affiant's legal
conclusions. Our review of the affidavit reveals that it contains
nothing more than uncontroverted factual assertions about
Allstate's billing practices and internal procedures, which the
trial court properly considered. Defendant cites Ridenhour v. Life
Ins. Co. Of Virginia, 46 N.C. App. 765, 769, 266 S.E.2d 372, 374
(1980), for the proposition that an insurance agent's
interpretation of the terms of an insurance policy is not
admissible to contradict the written policy. Defendant argues in
the petition that the letters and Edens' affidavit were used to
vary or contradict the express language of the written policy.
Upon our review of these documents, however, we conclude that the
letters and affidavits clarify, but do not contradict the terms of
the written policy declarations.
In Iodice v. Jones, plaintiffs sought declaratory judgment on
the issue of whether they had purchased one or two underinsured
motorist (UIM) policies from GEICO [their automobile insurance
company]. 135 N.C. App. 740, 741, 522 S.E.2d 593, 593 (1999). In
Iodice, GEICO had informed the plaintiffs that only three vehicles
could be covered under a single policy and that, in order to cover
their fourth vehicle GEICO would need to issue a second policy.
Id. at 742, 522 S.E.2d at 594. In addition, GEICO sent plaintiffs
separate billings with different renewal dates for each policy.
Id. Most importantly, GEICO submitted affidavits, in response to
Plaintiffs' request for the production of documents, plainlystating that separate policies of insurance were 'issued.' Id. at
745, 522 S.E.2d at 596. Although GEICO submitted an affidavit from
an underwriting manager stating the second policy was only an
extension and not a separate policy, this Court concluded that this
contradictory evidence revealed nothing more than an ambiguity
with respect to the question of whether there is one policy or two
policies[.] Id.
Here, unlike the insurance company in Iodice, Allstate has not
conceded that it issued two different policies, but has
consistently maintained, in its letters to the Stilwells and in its
affidavits filed in response to this litigation, that it issued the
Stilwells only a single policy. It is well-established that
insurance contracts should be given the construction of a
reasonable person in the position of the insured. Register v.
White, 358 N.C. 691, 699, 599 S.E.2d 549, 556 (2004). Given the
language in the declarations, along with explanatory letters from
Allstate, the billing under one number with the same renewal
periods, the cross-referencing of the policy numbers, and the fact
that the Stilwells were only charged once for UIM coverage, we do
not see a genuine issue as to whether a reasonable person would
think she had two policies. Thus, we conclude that the trial court
properly granted summary judgment to plaintiff.
Affirmed.
Judges MCCULLOUGH and TYSON concur.
The judges participated and submitted this opinion for filing
prior to 1 January 2007.
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