IN THE SUPREME COURT OF NORTH CAROLINA
No. 84PA99
FILED 16 JUNE 2000
JACK S. GRAY and MARY B. GRAY t/a TOWER CIRCLE MOTEL
v.
NORTH CAROLINA INSURANCE UNDERWRITING ASSOCIATION
On discretionary review pursuant to N.C.G.S. § 7A-31 of
a unanimous decision of the Court of Appeals, 132 N.C. App. 63,
510 S.E.2d 396 (1999), finding no error in part and reversing in
part an amended judgment entered by Parker, J., on 22 April 1997
in Superior Court, Dare County. Heard in the Supreme Court
15 November 1999.
Vandeventer Black LLP, by Norman W. Shearin, Jr., and
Robert L. O'Donnell, for plaintiff-appellants.
Cranfill, Sumner & Hartzog, L.L.P., by William W.
Pollock; and Smith Helms Mulliss & Moore, L.L.P., by
Larry B. Sitton and Matthew W. Sawchak, for defendant-
appellee.
FRYE, Chief Justice.
This case involves the relationship between N.C.G.S. §
75-1.1, which prohibits unfair and deceptive acts or practices,
and N.C.G.S. § 58-63-15(11), which defines unfair practices in
the settlement of insurance claims. See N.C.G.S. § 75-1.1(a)
(1999); N.C.G.S. § 58-63-15(11) (1999). Plaintiffs contend that
there is competent evidence to support a jury finding that
defendant engaged in one or more acts prohibited by N.C.G.S. §
58-63-15(11), with such frequency as to indicate a general
business practice constituting a violation of N.C.G.S. § 75-1.1;that the jury's special verdict and the trial court's findings in
the amended judgment entitle plaintiffs to a finding that the
said acts constituted a violation of N.C.G.S. § 75-1.1 separate
from and not based upon the conclusions made by the trial court
in reliance upon a per se violation of N.C.G.S. § 58-63-15(11);
that plaintiffs are entitled to treble damages in the amount of
$1,119,770.73; and that plaintiffs are entitled to reasonable
attorneys' fees pursuant to N.C.G.S. § 75-16.1. For the reasons
stated below, we reverse and remand the decision of the Court of
Appeals and hold that defendant violated N.C.G.S. § 75-1.1
separate and apart from any violation of N.C.G.S. § 58-63-15(11).
Defendant, the North Carolina Insurance Underwriting
Association, is an association of insurance carriers created by
the General Assembly under N.C.G.S. § 58-45-10 for the purpose of
providing essential property insurance for the beach area.
N.C.G.S. §§ 58-45-1, -5, -10 (1999). Defendant issued a
commercial windstorm and hail policy of insurance, effective
14 August 1993, to plaintiffs trading as the Tower Circle Motel.
The Tower Circle Motel, which consisted of five buildings, was
located in the Village of Buxton on Hatteras Island.
The policy insured the Tower Circle Motel against
windstorm and hail damage but not against damage arising from
flooding or rain. The policy did not provide fire insurance.
The policy contained a standard mortgage clause, which provided
in pertinent part: 7. MORTGAGE HOLDERS
a. The term mortgage holder includes
trustees.
b. We will pay for covered loss of or
damage to buildings or structures
to each mortgage holder shown in
the Declarations in their order of
precedence, as interests may
appear.
No mortgage holders were listed in the declarations. Further,
under the declarations in the insurance policy, plaintiffs'
limits for covered losses were as follows: Buildings One and Two
in the amount of $116,000 on each building; Buildings Three and
Four in the amount of $58,000 on each building; and Building Five
in the amount of $81,000. The policy limit for the covered loss
to contents was $17,000 each for Buildings One and Two; $5,000
each for Buildings Three and Four; and $8,000 for Building Five.
On 31 August 1993, Hurricane Emily struck the Outer
Banks and caused extensive damage to Hatteras Island, including
the Tower Circle Motel. Plaintiffs timely filed a claim under
their policy with defendant for the wind damage to their
property. Defendant contracted with Crittenden Adjustment
Company (Crittenden) to adjust plaintiffs' claim. In a report
dated 30 September 1993, Crittenden informed defendant that wind
damage to Buildings One and Two exceeded the policy limits and
recommended damage settlement of $116,000 each for Buildings One
and Two. Crittenden also recommended damage settlements for
Building Three in the amount of $4,276.38; Building Four in the
amount of $4,144.38; and Building Five in the amount of $6,053.
Crittenden's assessment of the cause of damages by wind to
Buildings One and Two was later substantially corroborated, aswere Crittenden's damages estimates. However, defendant did not
pay the claims. Defendant concluded that the photographs taken
by Crittenden did not reflect substantial damage and did notsupport the conclusion that Buildings One and Two were total
losses. On 6 October 1993, defendant assigned Martin Cutler as
a co-adjuster. About two weeks later, defendant asked Crittenden
to withdraw from further handling plaintiffs' claims.
On or about 30 September 1993, during the adjustment
process, Georgia Gray, plaintiff Jack Gray's sister-in-law,
through her counsel, forwarded to defendant a deed of trust on
plaintiffs' property. In a letter accompanying the deed of
trust, Ms. Gray's counsel indicated that the deed of trust in
favor of Ms. Gray's deceased husband, Charles Gray, was
outstanding and that Ms. Gray had succeeded to Charles Gray's
interest in the property. Ms. Gray's counsel requested that any
loss payment be made payable to the note holder. Defendant then
issued an advance payment of $25,000 on 21 October 1993, in the
form of a check made payable to plaintiffs and Georgia B. Gray as
joint payees. Plaintiffs returned the check on 5 November 1993,
advising defendant that Georgia Gray was not a payee on their
policy and that plaintiffs' obligation on the deed of trust had
been paid in full.
On 10 May 1994, pursuant to a recommendation by Martin
Cutler, defendant offered plaintiffs $60,821.51 in settlement of
plaintiffs' claims under the policy. Plaintiffs rejected that
offer.
Plaintiffs commenced a civil action against defendant
in July 1994, asserting claims of breach of contract and unfair
and deceptive practices and seeking declaratory judgment. On
10 August 1995, plaintiffs filed a motion for partial summaryjudgment, specifically asking the court to enter an order finding
that Georgia B. Gray is not entitled to any portion of any
payments under the policy of insurance issued by defendant to
plaintiffs trading as the Tower Circle Motel. On 11 September
1995, the trial court denied the motion.
In December 1996, plaintiffs' claims were tried before
a jury in the Superior Court, Dare County. After the
presentation of evidence from both sides, the trial court
submitted issues that were answered by the jury as follows:
ISSUE ONE:
Did the defendant, North Carolina Insurance
Underwriting Association, breach the terms of
the policy of insurance which was issued to
the plaintiffs, Jack and Mary Gray?
ANSWER: YES
ISSUE TWO:
What amount of money damages are the Grays
entitled to recover?
ANSWER: $256,256.91
ISSUE THREE:
Did the defendant, North Carolina Insurance
Underwriting Association, do at least one of
the following:
[ANSWER:] YES
(A) Fail to acknowledge and act
reasonably promptly upon communications with
respect to claims arising under insurance
policies;
(B) Not attempting in good faith to
effectuate prompt, fair and equitable
settlements of claims in which liability has
become reasonably clear[;]
(C) Attempting to settle a claim for
less than the amount to which a reasonable
man would have believed he was entitled;
(D) Delay in the investigation or
payment of claims by requiring an insured
claimant to submit a preliminary claim report
and then requiring subsequent submission of
formal proof of loss forms, both of which
submissions contain substantially the same
information;
(E) Failing to promptly settle claims
where liability has become reasonably clear,
under one portion of the insurance policy
coverage in order to influence settlements
under other portions of the insurance policy
coverage[.]
ISSUE FOUR:
Did North Carolina Insurance Underwriting
Association do any one or more of the above-
stated acts with such frequency as to
indicate a general business practice?
[ANSWER:] YES
ISSUE FIVE:
Were the plaintiffs, Jack and Mary Gray,
injured as a proximate result of the
defendant, North Carolina Insurance
Underwriting Association's conduct?
[ANSWER:] YES
ISSUE SIX:
What amount, if any, have the Grays been
injured?
ANSWER: $117,000.00
ISSUE SEVEN:
Are the plaintiffs, Jack and Mary Gray,
entitled to be paid the proceeds under the
insurance policy free of any claim or
interest of any party not entitled to receive
payment under said policy?
ANSWER: YES
On 26 March 1997, the trial court entered a judgment
that incorporated the jury's verdict and findings. The trial
court entered an amended judgment on 22 April 1997, setting out
additional findings of fact; awarding plaintiffs $607,256.91,which included breach of contract damages in the amount of
$256,256.91 and trebled damages in the amount of $351,000 for
defendant's unfair and deceptive acts; awarding prejudgment
interest on all sums awarded; and taxing costs to defendant,
including attorneys' fees in the sum of $117,000. The trial
court found that plaintiffs were entitled to the proceeds under
the policy of insurance free of any claim or interest of any
party not entitled to receive payment under that policy.
Defendant appealed to the North Carolina Court of
Appeals. Plaintiffs cross-appealed, contending, among other
things, that the trial court erred by not concluding that
defendant's conduct constituted a violation of N.C.G.S. § 75-1.1
separate and apart from and not based upon a violation of
N.C.G.S. § 58-63-15(11). The Court of Appeals found no error in
the judgment awarding damages based on the breach of contract
claim. Gray v. N.C. Ins. Underwriting Ass'n, 132 N.C. App. 63,
73, 510 S.E.2d 396, 402 (1999). The Court of Appeals also found
no prejudicial error in the trial court's judgment providing
declaratory relief. Id. at 73, 510 S.E.2d at 403. However, the
Court of Appeals reversed the trial court's judgment awarding
treble damages and attorneys' fees, concluding that defendant's
motion for directed verdict on plaintiffs' N.C.G.S. §
58-63-15(11) claim should have been granted and that the award
of treble damages and attorneys' fees based on a violation of
Chapters 58 and 75 was erroneous. Id. at 72, 510 S.E.2d at 402.
The Court of Appeals also concluded that the trial court did not
abuse its discretion by failing to find a violation of N.C.G.S. §75-1.1 separate and apart from any violation of N.C.G.S. §
58-63-15(11). Id. at 71, 510 S.E.2d at 401. On 24 June 1999,
this Court allowed plaintiffs' petition for discretionary review.
I.
Plaintiffs contend that defendant violated N.C.G.S. §
58-63-15(11) constituting a violation of N.C.G.S. § 75-1.1 and
that defendant violated N.C.G.S. § 75-1.1 separate from and not
based upon a violation of N.C.G.S. § 58-63-15(11). We agree with
plaintiffs' latter contention.
N.C.G.S. § 75-1.1 provides in pertinent part:
(a) Unfair methods of competition in or
affecting commerce, and unfair or deceptive
acts or practices in or affecting commerce,
are declared unlawful.
(b) For purposes of this section,
commerce includes all business activities,
however denominated, but does not include
professional services rendered by a member of
a learned profession.
N.C.G.S. § 75-1.1(a), (b).
N.C.G.S. § 75-16 provides as follows:
If any person shall be injured or the
business of any person, firm or corporation
shall be broken up, destroyed or injured by
reason of any act or thing done by any other
person, firm or corporation in violation of
the provisions of this Chapter, such person,
firm or corporation so injured shall have a
right of action on account of such injury
done, and if damages are assessed in such
case judgment shall be rendered in favor of
the plaintiff and against the defendant for
treble the amount fixed by the verdict.
N.C.G.S. § 75-16 (1999).
In enacting N.C.G.S. §§ 75-1.1 and 75-16, the
legislature intended to effect a private cause of action for
consumers.
See Marshall v. Miller, 302 N.C. 539, 276 S.E.2d 397(1981). In order to establish a violation of N.C.G.S. § 75-1.1,
a plaintiff must show: (1) an unfair or deceptive act or
practice, (2) in or affecting commerce, and (3) which proximately
caused injury to plaintiffs.
See N.C.G.S. § 75-1.1(a);
First
Atl. Mgmt. Corp. v. Dunlea Realty Co., 131 N.C. App. 242, 252,
507 S.E.2d 56, 63 (1998).
The determination of whether an act or practice is an
unfair or deceptive practice that violates N.C.G.S. § 75-1.1 is a
question of law for the court.
See Ellis v. Northern Star Co.,
326 N.C. 219, 226, 388 S.E.2d 127, 131 (1990). Ordinarily, once
the jury has determined the facts of a case, the court, based on
the jury's findings, then determines, as a matter of law, whether
the defendant engaged in unfair or deceptive practices in or
affecting commerce.
Id. Furthermore, this Court has stated that
it does not invade the province of the jury for this Court to
determine as a matter of law on appeal that acts expressly found
by the jury to have occurred and to have proximately caused
damages are unfair or deceptive acts in or affecting commerce
under N.C.G.S. § 75-1.1.
Id.
In
Marshall v. Miller, 302 N.C. at 548, 276 S.E.2d at
403, this Court noted that a practice is deceptive if it has the
tendency to deceive. This Court has also observed that [a]
practice is unfair when it offends established public policy as
well as when the practice is immoral, unethical, oppressive,
unscrupulous, or substantially injurious to consumers.
Id.
Good faith is not a defense to an alleged violation of N.C.G.S. §
75-1.1.
Id. Moreover, where a party engages in conductmanifesting an inequitable assertion of power or position, such
conduct constitutes an unfair act or practice.
See Johnson v.
Beverly-Hanks & Assocs., 328 N.C. 202, 208, 400 S.E.2d 38, 42
(1991).
Insurance law in this state is governed by chapter 58
of the North Carolina General Statutes. N.C.G.S. § 58-63-15(11),
the unfair claim settlement practices statute, provides the
following:
(11) Unfair Claim Settlement Practices. --
Committing or performing with such
frequency as to indicate a general
business practice of any of the
following: Provided, however, that no
violation of this subsection shall of
itself create any cause of action in
favor of any person other than the
Commissioner:
. . . .
b. Failing to acknowledge and act
reasonably promptly upon
communications with respect to
claims arising under insurance
policies;
. . . .
f. Not attempting in good faith to
effectuate prompt, fair and
equitable settlements of claims in
which liability has become
reasonably clear;
. . . .
h. Attempting to settle a claim for
less than the amount to which a
reasonable man would have believed
he was entitled;
. . . .
l. Delaying the investigation or
payment of claims by requiring an
insured claimant, or the physician,of [or] either, to submit a
preliminary claim report and then
requiring the subsequent submission
of formal proof-of-loss forms, both
of which submissions contain
substantially the same information;
m. Failing to promptly settle claims
where liability has become
reasonably clear, under one portion
of the insurance policy coverage in
order to influence settlements
under other portions of the
insurance policy coverage . . . .
N.C.G.S. § 58-63-15(11)(b), (f), (h), (
l), (m) (alteration to (
l)
in original).
The plain language of N.C.G.S. § 58-63-15(11) provides
that the Commissioner of Insurance has the authority to enforce
the provisions of that subsection.
See N.C.G.S. § 58-63-15(11).
In
Pearce v. American Defender Life Ins. Co., this Court held
that a violation of N.C.G.S. § 58-54.4 (the predecessor to
N.C.G.S. § 58-63-15), as a matter of law, constituted an unfair
or deceptive practice in violation of N.C.G.S. § 75-1.1.
Pearce
v. American Defender Life Ins. Co., 316 N.C. 461, 470, 343 S.E.2d
174, 179 (1986). However, the Court in
Pearce was not
interpreting the unfair claims settlement statute, now codified
as N.C.G.S. § 58-63-15(11), but was interpreting what is now
codified as N.C.G.S. § 58-63-15(1), titled Misrepresentations
and False Advertising of Policy Contracts.
See Jefferson-Pilot
Life Ins. Co. v. Spencer, 336 N.C. 49, 53, 442 S.E.2d 316, 318
(1994) (acknowledging that the Court in
Pearce held that a
violation of N.C.G.S. § 58-63-15(1) constituted a violation of
N.C.G.S. § 75-1.1). In deciding that a violation of N.C.G.S. § 58-54.4 was
a violation of N.C.G.S. § 75-1.1 as a matter of law, this Court
in
Pearce found as persuasive the reasoning in
Winston Realty Co.
v. G.H.G, Inc., 314 N.C. 90, 331 S.E.2d 677 (1985):
Although defendant is correct in
pointing out that Chapter 95 is regulatory in
nature, this fact does not prevent the
finding of an unfair or deceptive trade
practice based on the conduct proscribed by
Chapter 95. N.C.G.S. § [95-47.6] prohibits
private personnel services from engaging in
specific conduct and activities, including
the conduct specified in subsections (2) and
(9) . . . . Although the authority to
enforce the Chapter 95 provisions rests with
the Commissioner of Labor, it is obvious that
the list of proscribed acts found in
N.C.G.S. § 95-47.6 were designed to protect
the consuming public. The Court of Appeals
confronted a similar issue in
Ellis v. Smith-
Broadhurst, Inc., 48 N.C. App. 180, 268
S.E.2d 271 (1980), where the defendant
contended plaintiff could not recover damages
under N.C.G.S. § 75-1.1 because unfair and
deceptive acts in the insurance industry were
regulated exclusively by the insurance
statutes, N.C.G.S. § 58-54.1, [ch. 58, art.
3A (1982 & Supp. 1985) (amended and
recodified as ch. 58, art. 63 (1987))], which
do not contain a right of private action.
Chapter 95 similarly contains no right of
private action. The
Ellis court held that
N.C.G.S. § 75-1.1 does provide a remedy for
unfair trade practices notwithstanding that
insurance is regulated by statute. 48 N.C.
App. at 183, 268 S.E.2d at 273. We find this
reasoning persuasive and hold that a
violation of either or both N.C.G.S. §§
95-47.6(2) and (9) as a matter of law
constitutes an unfair or deceptive trade
practice in violation of N.C.G.S. § 75-1.1.
Pearce, 316 N.C. at 469, 343 S.E.2d at 179 (quoting
Winston
Realty Co., 314 N.C. at 97, 331 S.E.2d at 681).
We find this reasoning equally persuasive and
applicable in the instant case. Although the authority toenforce N.C.G.S. § 58-63-15(11) rests with the Commissioner of
Insurance, the acts proscribed in N.C.G.S. § 58-63-15(11) were
designed to protect the consuming public.
See Stanley v. Moore,
339 N.C. 717, 723, 454 S.E.2d 225, 228 (1995) (stating that
violations of statutes designed to protect the consuming public
and violations of established public policy may constitute unfair
and deceptive practices.).
We also find as persuasive the reasoning of a federal
district court sitting in this state:
Failing to adopt and implement reasonable
standards for the prompt investigation of
claims arising under insurance policies and
[n]ot attempting in good faith to effectuate
prompt, fair and equitable settlements of
claims in which liability has become
reasonably clear are prohibited by
Chapter 58 with regard to first party claims.
N.C. Gen. Stat. § 58-54.4(11)c & f (1982).
The court believes these practices, if found
by the jury, could support a finding of
unfair or deceptive acts or practices under
Chapter 75.
U.S. Fire Ins. Co. v. Nationwide Mut. Ins. Co., 735 F. Supp.
1320, 1328 (E.D.N.C. 1990).
We agree with the practice of looking to N.C.G.S. §
58-63-15(11) for examples of conduct to support a finding of
unfair or deceptive acts or practices. Although N.C.G.S. §
58-63-15(11) does regulate settlement claims in the insurance
industry, insurance companies are not immune to the general
principles and provisions of N.C.G.S. § 75-1.1.
An insurance company that engages in the act or
practice of [n]ot attempting in good faith to effectuate prompt,
fair and equitable settlements of claims in which liability hasbecome reasonably clear, N.C.G.S. § 58-63-15(11)(f), also
engages in conduct that embodies the broader standards of
N.C.G.S. § 75-1.1 because such conduct is inherently unfair,
unscrupulous, immoral, and injurious to consumers.
See Marshall,
302 N.C. at 548, 276 S.E.2d at 403. Thus, such conduct that
violates subsection (f) of N.C.G.S. § 58-63-15(11) constitutes a
violation of N.C.G.S. § 75-1.1, as a matter of law, without the
necessity of an additional showing of frequency indicating a
general business practice, N.C.G.S. § 58-63-15(11).
In the instant case, the insurance policy specifically
stated that it contained all the terms, agreements, and
provisions governing the relationship between plaintiffs and
defendant. The policy provided that defendant would pay for a
covered loss to each mortgage holder listed in the policy.
However, no mortgage holders were actually listed in the policy.
The policy did not contain defendant's unwritten practice of
naming as payee on settlement checks any person from whom it
receives a letter claiming that such person has an interest in
the insured property. In its answer to an interrogatory
propounded to defendant by plaintiffs, defendant admitted that it
was defendant's practice to include as payees all persons who
have informed defendant of a mortgage or other interest in the
property. At trial, Donald Stauffacher, an assistant plan
manager with defendant, testified that [w]henever we receive
notification that there is a lien holder, a mortgagee on a
property that we're insuring, we protect that interest by naming
them as a payee on any claims check, regardless of whether thatmortgage holder is listed on the policy. Although the
declarations of the policy did not name Georgia or Charles Gray
as a mortgage holder and despite plaintiffs' objections,
defendant continued to include Ms. Gray's name on the settlement
checks.
Defendant contends that it was legally justified in
continuing to include Ms. Gray's name on the settlement checks in
order to protect itself from suit. We reject this contention for
two reasons. First, assuming
arguendo that defendant believed
that some third party (here, plaintiff Jack Gray's sister-in-law)
might file a lawsuit against defendant, such a belief would be an
insufficient basis for withholding payment of the policy proceeds
to the beneficiary of the policy. The third party here was not a
mortgage holder listed in the policy of insurance, and nothing in
the policy authorized defendant to delay payment to the
policyholder by naming as an additional payee anyone who wrote a
letter claiming an interest in the property.
Second, the threat of a lawsuit by the third party
against defendant was tenuous at best. The copy of the deed of
trust offered into evidence did not identify Ms. Gray as the
beneficiary. In April 1994, Cutler informed defendant that
Ms. Gray and her attorney had failed to respond to requests to
produce a note and the original deed of trust. Defendant, having
a duty to pay insurance proceeds to plaintiffs for wind damage,
unnecessarily frustrated plaintiffs' ability to recover any
amount due under the policy by continuing to include Ms. Gray's
name on the settlement checks. Furthermore, defendant's actions were exacerbated by
its apparently arbitrary rejection of Crittenden's damages
estimates and its ready acceptance of Cutler's disparate damages
estimate.
In the instant case, in answering Issue Three on the
verdict sheet, the jury found that defendant committed at least
one of the following acts:
(A) Fail to acknowledge and act
reasonably promptly upon communications with
respect to claims arising under insurance
policies;
(B) Not attempting in good faith to
effectuate prompt, fair and equitable
settlements of claims in which liability has
become reasonably clear[;]
(C) Attempting to settle a claim for
less than the amount to which a reasonable
man would have believed he was entitled;
(D) Delay in the investigation or
payment of claims by requiring an insured
claimant to submit a preliminary claim report
and then requiring subsequent submission of
formal proof of loss forms, both of which
submissions contain substantially the same
information;
(E) Failing to promptly settle claims
where liability has become reasonably clear,
under one portion of the insurance policy
coverage in order to influence settlements
under other portions of the insurance policy
coverage[.]
The Court of Appeals assumed, without deciding, that
there was sufficient evidence to warrant submission of Issue
Three to the jury but concluded that a reasonable jury could not
find that defendant's acts were done with such frequency as to
indicate a 'general business practice.'
Gray, 132 N.C. App. at
69, 510 S.E.2d at 400. However, we conclude that the evidence attrial, when taken in a light most favorable to plaintiffs, was
sufficient to sustain a jury verdict in plaintiffs' favor on this
issue.
See Davis v. Dennis Lilly Co., 330 N.C. 314, 322-23, 411
S.E.2d 133, 138 (1991) (stating the standard of review of
directed verdict). Specifically, there was sufficient evidence
to sustain a jury verdict that defendant did not attempt in good
faith to effectuate prompt, fair and equitable settlements of
claims in which liability had become reasonably clear. As we now
hold that [n]ot attempting in good faith to effectuate prompt,
fair and equitable settlements of claims in which liability has
become reasonably clear is a violation of N.C.G.S. § 75-1.1, it
follows that defendant committed a violation of N.C.G.S. § 75-1.1
separate and apart from any violation of N.C.G.S. § 58-63-15(11).
Defendant's conduct constituted an unfair or deceptive act or
practice in or affecting commerce that proximately caused injury
to plaintiffs.
See First Atl. Mgmt. Corp., 131 N.C. App. at 252,
507 S.E.2d at 63. Although the trial court did not make this
finding in its amended judgment, the trial court, nevertheless,
trebled the jury award of $117,000 to $351,000 upon its finding
of a violation of N.C.G.S. § 75-1.1. Accordingly, we conclude
that there is no prejudicial error in the trial court's amended
judgment awarding damages.
II.
Having decided that defendant violated N.C.G.S. §
75-1.1 separate and apart from any violation of N.C.G.S. §
58-63-15(11), we need not address plaintiffs' contention that
defendant committed acts proscribed under N.C.G.S. § 58-63-15(11)with such frequency as to constitute a general business practice
and, therefore, violated N.C.G.S. § 75-1.1.
III.
A.
Plaintiffs next contend that if defendant violated
N.C.G.S. § 75-1.1, they are entitled to damages in the sum of
three times $373,256.91, the total amount fixed by the verdict as
damages. We disagree.
Section 75-16 provides that if anyone is injured by
reason of any act or thing done . . . in violation of the
provisions of this Chapter, that person can sue on account of
such injury done. N.C.G.S. § 75-16. The statute further
provides that in such case judgment shall be rendered . . . for
treble the amount fixed by the verdict.
Id. Thus, if a
defendant violates N.C.G.S. § 75-1.1, treble damages shall be
awarded.
See Bhatti v. Buckland, 328 N.C. 240, 243, 400 S.E.2d
440, 442 (1991). Plaintiffs contend that the language in
N.C.G.S. § 75-16, treble the amount fixed by the verdict, means
that the trial court should treble the entire award that includes
damages for breach of contract and damages from the violation of
N.C.G.S. § 75-1.1. However, plaintiffs' breach of contract
damages are not damages arising from a violation of N.C.G.S. §
75-1.1.
In forging N.C.G.S. § 75-16, the legislature intended
for the phrase treble the amount fixed by the verdict to mean
that damages
proximately caused by a violation of N.C.G.S. §
75-1.1 shall be trebled, not that damages on every claim thathappens to arise in a case involving a violation of N.C.G.S. §
75-1.1 shall be trebled. This Court has stated that in order to
recover treble damages, a plaintiff must show that he suffered
actual injury as a proximate result of defendant's deceptive
statement or misrepresentation.
Pearce, 316 N.C. at 471, 343
S.E.2d at 180;
accord Ellis, 326 N.C. at 226, 388 S.E.2d at 131;
see also Noel L. Allen,
North Carolina Unfair Business Practice §
10-3(a), at 222 (1995) (The damages to be trebled must only be
those damages as determined by the factfinder that were a direct
and proximate result of the § 75-1.1 violation.).
In the instant case, the trial court instructed the
jury that Issue One involved breach of contract liability and
that Issue Two involved damages from that breach of contract,
including consequential damages. On Issue Two, the jury
determined that plaintiffs were entitled to money damages of
$256,256.91 as a result of the breach of contract of insurance.
Under Issue Six, the jury determined that plaintiffs were injured
in the amount of $117,000 as a result of defendant's violation(s)
of N.C.G.S. § 58-63-15(11). The jury made no specific findings
of fact to support the award of damages under Issue Two, other
than the finding regarding the breach of contract of insurance.
Further, the trial court could not have properly concluded that
the breach of contract itself constituted a violation of N.C.G.S.
§ 75-1.1, and the trial court could not have properly trebled the
breach of contract damages.
See Branch Banking & Trust Co. v.
Thompson, 107 N.C. App. 53, 62, 418 S.E.2d 694, 700 (holding that
a mere breach of contract is not sufficient to make out a claimunder N.C.G.S. § 75-1.1; substantial aggravating circumstances
attendant to the breach must be shown),
disc. rev. denied, 332
N.C. 482, 421 S.E.2d 350 (1992). After the jury found that
defendant violated N.C.G.S. § 58-63-15(11), the trial court then
found, as a matter of law, that defendant violated N.C.G.S. § 75-
1.1. The trial court then trebled the jury award of $117,000 to
$351,000 pursuant to N.C.G.S. § 75-16. Accordingly, the trial
court correctly trebled only the damages found by the jury in
Issue Six -- those proximately caused by the violation of
N.C.G.S. § 75-1.1.
B.
Next, plaintiffs, assuming that they are entitled to
treble damages, contend that they should not be required to elect
between the breach of contract damages determined in Issue Two of
the jury verdict and the separate and distinct damages
determined in Issue Six of the jury verdict. Since neither
plaintiffs in their petition for discretionary review nor
defendant in its response thereto raised the issue of election of
remedies, this issue is not properly before the Court, and we
decline to address it.
See N.C. R. App. P. 16(a).
IV.
In their final argument, plaintiffs contend that the
Court of Appeals erred by reversing the trial court's award of
reasonable attorneys' fees pursuant to N.C.G.S. § 75-16.1. We
agree. The award of attorneys' fees for an unfair or deceptive
practice claim under N.C.G.S. § 75-1.1 is governed by N.C.G.S. §
75-16.1:
In any suit instituted by a person who
alleges that the defendant violated G.S.
75-1.1, the presiding judge may, in his
discretion, allow a reasonable attorney fee
to the duly licensed attorney representing
the prevailing party, such attorney fee to be
taxed as a part of the court costs and
payable by the losing party, upon a finding
by the presiding judge that:
(1) The party charged with the
violation has willfully engaged in
the act or practice, and there was
an unwarranted refusal by such
party to fully resolve the matter
which constitutes the basis of such
suit; or
(2) The party instituting the action
knew, or should have known, the
action was frivolous and malicious.
N.C.G.S. § 75-16.1 (1999).
The Court of Appeals reversed the award of attorneys'
fees, holding that there was no violation of N.C.G.S. § 75-1.1.
Having concluded that plaintiffs have established such a
violation, we reverse that portion of the Court of Appeals'
decision that reverses the trial court's award of attorneys'
fees. Upon remand, the trial court may consider an award of
attorneys' fees for services rendered after the entry of its
judgment.
See City Fin. Co. of Goldsboro, Inc. v. Boykin, 86
N.C. App. 446, 449-50, 358 S.E.2d 83, 85 (1987) (holding that
N.C.G.S. § 75-16.1 includes fees for services rendered at all
stages of litigation, including appeals).
For the foregoing reasons, we reverse the decision of
the Court of Appeals as to the issues set forth herein. Accordingly, we remand this case to the Court of Appeals for
further remand to the Superior Court, Dare County, for
reinstatement of the trial court's amended judgment.
REVERSED AND REMANDED.
Justice MARTIN did not participate in the consideration
or decision of this case.
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